How is the shipping container delivered to my site?

Easy Shipping container LLC (ESC) typically delivers containers using specialized trucks. Depending on your space and offloading requirements, we use either a Tilt-Trays/Side-Loaders (which drop the container parallel to the truck) or a Flatbed/Crane Truck (Hiab) if the container needs to be lifted over fences, walls, or precisely positioned.

How much clearance space is required for the delivery truck?

Delivery trucks require significant space. For a standard 20ft container, the truck needs at least 15m of straight-line clearance, and for a 40ft container, up to 30m is required, with a minimum overhead clearance of 4.8m to avoid low-hanging branches or power lines.

How long does it take to deliver after i place an order?

Handling and logistics arrangements take 1-2 Business days and once its handled, Delivery takes 2-5 business days.

What are your payment terms for buying a container?

To secure and prepare your container (including any custom modifications or paint jobs), we require full payment before the container leaves our yard. A Flat delivery fees of $470.00 is required upon completing your purchase.

Are there any hidden costs I should be aware of?

No hidden fees. Your official quote will clearly break down the container cost VAT inclusive, and the itemized delivery/freight charges.

What payment methods do you accept?

We accept Electronic Funds Transfer (EFT), Chime, direct bank deposits and Crypto Currency. For security reasons, delivery drivers do not accept cash or any form of settlements on-site.

What kind of guarantee or warranty comes with the container?

All our structural grades (A-Grade and Cargo Worthy) come with a standard 12-to-24 month structural warranty ensuring the unit remains entirely wind and watertight. If structural leaks or door hinge failures occur under normal use during this time, we will send a technician out to repair it.

What kind of guarantee or warranty does ESC provide with its mobile trailers?

ESC offers a comprehensive warranty on all mobile trailers, ensuring industrial-grade reliability and customer satisfaction. Each trailer comes with a standard 12 - 24 months limited warranty covering manufacturing defects and structural integrity. Additionally, ESC provides optional extended coverage plans for key components like the chassis, suspension, and refrigeration units, tailored to meet the specific operational needs of our clients. This warranty underscores ESC’s commitment to delivering durable, high-quality mobile trailers backed by fast, nationwide support and maintenance services. Customers can rely on ESC’s prompt assistance to minimize downtime and protect their investment.

Privacy Policy -Easy Shipping Containers LLC

Last updated: April 15, 2023

Easy Shipping Containers LLC (ESC) (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services.

By using our website, placing an order, or contacting us, you agree to the practices described in this Privacy Policy.

1. Who We Are;

Easy Shipping Containers LLC - ESC
Phone: +1 (415) 390‑1873
Whatsapp: +1 (415) 390‑1873:
Email:sales@easyshippingcontainerllc.com
Company number: L22000114768
Registry number: 86-3799960
Company Locations: Florida & California
California Address:800 Ave I San Francisco, CA 94130, USA
Florida Address: 1451 W. Cypress Creek Rd, Fort Lauderdale, FL, 33309, US

We operate an online store that sells shipping containers, Mobile Trailers, chassis and related products and services.

2. Information We Collect

We collect information in three main ways: when you provide it to us, automatically when you use our site, and from third‑party services we work with.

2.1 Information you provide directly

When you use our website or contact us, you may provide:

Contact details: name, email address, phone number, billing and shipping address
Account details: username, password, and other information you add to your account
Order details: products purchased, order history, delivery instructions
Payment details: payment method, limited card details (processed securely by our payment providers; we do not store full card numbers)
Communications: messages you send us by email, contact forms, chat, or phone
Other information: any other information you choose to provide (for example, in quote requests or special instructions)

2.2 Information collected automatically

When you visit or use our website, we may automatically collect:

Device and usage data: IP address, browser type, operating system, device identifiers, pages viewed, time and date of visits, referring URLs, and clickstream data
Log data: technical logs related to site performance, errors, and security
Location data: approximate location based on your IP address (where allowed by law)

2.3 Information from third parties

We may receive information about you from:

Payment processors and banks (for payment confirmation and fraud prevention)
Delivery and logistics partners (for delivery status and address verification)
Advertising and analytics partners (for aggregated statistics and ad performance)
Social media or other platforms if you interact with our content or sign in through them (where applicable)

3. How We Use Your Information

We use your information for the following purposes:

3.1 To provide and operate our services

Process and fulfill your orders
Deliver containers and related products to your chosen address
Create and manage your customer account
Provide customer support and respond to your requests
Send important service messages (order confirmations, delivery updates, account notices)

3.2 For payments and fraud prevention

Process payments and refunds
Verify your identity where needed
Detect, prevent, and investigate fraud or other illegal activities

3.3 For communication and marketing

Send you service‑related messages about your orders and account
Send you marketing communications (such as promotions, news, or special offers) if you have given consent where required by law
Allow you to unsubscribe or opt out of marketing at any time

3.4 For analytics and improvement

Analyze how our website is used to improve performance, design, and user experience
Develop new products, services, and features
Monitor and protect the security of our website and systems

3.5 To comply with legal obligations

Keep records required by law
Respond to lawful requests from public authorities
Enforce our Terms of Service and other agreements

4. Legal Bases for Processing (Where Applicable)

Where required by law (for example, in the European Economic Area or similar regions), we process your personal information based on one or more of the following legal bases:

Performance of a contract: to provide products and services you request
Legitimate interests: to operate, improve, and protect our business and services
Consent: for certain marketing activities and cookies, where you have given consent
Legal obligations: to comply with applicable laws and regulations

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

Keep you signed in to your account
Remember your preferences (such as language or region)
Analyze site traffic and performance
Support security and fraud prevention
Show relevant ads and measure their performance (where applicable)

You can manage cookies through your browser settings. If you disable certain cookies, some parts of our website may not function properly.

Where required by law, we will ask for your consent before using non‑essential cookies.

6. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers and business partners who help us operate our business, such as:
- Payment processors
- Shipping and logistics companies
- IT and hosting providers
- Customer support and communication tools
- Marketing and analytics providers
Professional advisors such as lawyers, accountants, and auditors
Authorities and law enforcement when required by law or to protect our rights, property, or safety
Other parties in a business transfer, such as in a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

These third parties are only allowed to use your information as needed to provide services to us and must protect it according to applicable laws and our agreements with them.

7. International Transfers

Our website and services may be operated from the United States and other countries. Your information may be stored and processed outside of your country of residence.

Where required by law, we take steps to ensure that international transfers of personal information are protected by appropriate safeguards, such as standard contractual clauses or equivalent legal mechanisms.

8. Data Retention

We keep your personal information only for as long as necessary to:

Provide our products and services
Fulfill the purposes described in this Privacy Policy
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or anonymize it in a secure manner.

9. How We Protect Your Information

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

Secure servers and encrypted connections (HTTPS)
Access controls and authentication
Regular monitoring for security vulnerabilities

However, no method of transmission or storage is completely secure. You are responsible for keeping your account login details confidential and for using a secure connection when accessing our site.

10. Your Rights and Choices

Depending on your location and applicable law, you may have some or all of the following rights:

Access: request a copy of the personal information we hold about you
Correction: ask us to correct inaccurate or incomplete information
Deletion: request that we delete your personal information, subject to legal exceptions
Restriction: ask us to limit how we use your information in certain cases
Objection: object to certain types of processing, including direct marketing
Portability: request a copy of your information in a structured, commonly used format
Withdraw consent: where we rely on consent, you can withdraw it at any time

To exercise your rights, contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding.

You can also:

Unsubscribe from marketing emails by clicking the “unsubscribe” link in any marketing message.
Manage cookies through your browser or device settings.

11. Children’s Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children under 16.

If you believe that a child has provided us with personal information, please contact us. We will take steps to delete the information as required by law.

12. Third‑Party Websites and Services

Our website may contain links to third‑party websites or services that we do not control. This Privacy Policy does not apply to those third parties.

We are not responsible for the privacy practices of third‑party sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page. In some cases, we may also notify you by email or by posting a notice on our website.

Your continued use of our website after any changes means you accept the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: